Terms and Conditions

Most of the items posted on our page (Facebook) and website are PRE-ORDERED.

For lead time, inquire thru e-mail (order@handicraftsatbp.com), or chat with us.

Non-acceptance of returns if it’s on client’s liability (e.g. wrong order due to item dimension, etc)

ORDERING AND PAYMENT—send e-mail/SMS to Grace: 0917 589 9488
PICK UP/DELIVERY—send SMS to Jojo: 0917 883 0668

PAYMENT

NO CONFIRMATION = NO RESERVATION OF SLOT.

Invoice REQUIRES confirmation of orders once received thru e-mail. Once confirmed, considered FINAL. NO Revisions can be made unless additional orders are added. All revisions should be sent to e-mail.

If to add orders, NEW ORDER FORM should be filled-up.

For Late Payments, expected date of delivery/pick up may be adjusted.
Down payment should be settled within 3- 5 days after invoice has been sent/e-mailed.

For rush order, ONCE ORDER FORM HAS BEEN FILLED UP, SETTLE YOUR PAYMENTS THE NEXT DAY. If you cannot do this, we apologize, but WE CANNOT accommodate your orders.

DELIVERY/PICK-UP/SHIPPING
Date of Pick up and Schedule is included on the e-mailed Invoice.
Always stick to Confirmed Schedule.

If orders will be out from production at earlier date, client will be notified thru SMS/e-mail and wait for client’s advisory.

If in case you won’t be able to pick it up, it is your responsibility to follow-up and ask for re-schedule.

Contact Person: Jojo— 0917.883.0668

If there’s an emergency, bad weather condition, uncontrollable acts of God, schedule for pick-up will be adjusted on later dates. We will send SMS/e-mail for notification.

Other details and exclusive terms on the e-mailed invoice (referrals and storage).

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